Happy New Year to all! We’re reaching out to share some important news that requires your immediate attention if you are running your online store with Shopify from your ACE retail POS system.
What Has Changed?
Shopify has recently rolled out significant updates to its API which includes several changes that impact how third-party applications like ACE interact with their platform. These changes mean that some adjustments on your end are necessary to maintain seamless integration between ACE and Shopify.
What This Means for You
To continue enjoying uninterrupted integration, you will need to update the version of the ACE retail POS software that you’re running so that it is compatible with Shopify’s recent change.
Rest assured, the latest version of ACE is already compatible with Shopify’s new standards and already available for updating.
How to Update
As long as you are an active support plan member, simply book an appointment online or contact us at support@acepos-solutions.com to maintain your existing integration.
If you are off a support plan, it’s likely your ACE software hasn’t been updated for some time. Because our software updates are tied to a paid support plan, your current POS software version is now out-of-date and incompatible with the latest Shopify API releases. Reactivating your support plan will grant you access to all the necessary software updates to bring your system in line with these recent Shopify API changes, along with additional benefits like technical support and future update releases.
Need Help?
We apologize for any inconvenience this may cause and thank you for your understanding. These updates, mandated by Shopify, are out of our control, but we are committed to helping you adapt to them as smoothly as possible. We appreciate your continued trust in our services and are here to support you every step of the way.