Remote Access Disclaimer

ACE POS Solutions Remote Access Technical Support Services

Before you click the accept button on the disclaimer window of the ACE POS Solutions TeamViewer Quicksupport Application, carefully read the following liability disclaimer.

You have requested the assistance of an ACE POS Solutions Ltd. technical support representative through a remote connection to your computer. The ability for ACE POS Solutions to remotely access your computer significantly enhances ACE POS Solutions’ ability to diagnose and attempt to resolve your technical problem quickly. You understand that by requesting such assistance, you consent to provide ACE POS Solutions Ltd. technical support personnel with access to and control of your computer using the TeamViewer Quicksupport Application and that such consent is necessary for the performance of the technical support agreement you have with ACE POS Solutions Ltd. TeamViewer itself does not collect any content data and due to end-to-end encryption, cannot access the contents of a connection. However, by giving us access to your computer, you may be providing ACE POS Solutions Ltd. technical support personnel with access to any files or data that resides on your computer, transfer of data and/or certain types of Personal Data. ACE POS Solutions Ltd. remote access services are provided at your sole risk, are subject to the terms of our Technical Support Policy and are provided with the understanding that the Owner of the data itself is compliant with all subject data protection law in its own jurisdiction.

By choosing to click the accept button on the disclaimer window of the ACE POS Solutions Ltd. Teamviewer Quicksupport Application you are (1) representing that you have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer below; and (2) consenting on behalf of yourself and/or as an authorized representative of your employer, as applicable, to be bound by this disclaimer; and (3) agreeing to allow ACE POS Solutions Ltd. remote access to your computer to perform technical support services in accordance with the terms of this disclaimer.

If you do not agree to all of the terms and conditions of the disclaimer, or do not represent the foregoing, you should not click the accept button on the disclaimer window of the ACE POS Solutions Ltd. Teamviewer Quicksupport application, and then you will not and may not receive remote access services from ACE POS Solutions Ltd.

To read the full terms and conditions of the ACE POS Solutions Ltd. Remote Access Disclaimer, please visit our web site at https://www.acepos-solutions.com/remote-access-disclaimer-teamviewer.

ACE POS SOLUTIONS LTD’S ASSISTANCE IS PROVIDED ON THE FOLLOWING TERMS AND CONDITIONS:

ACE POS SOLUTIONS LTD’S LIABILITY AND THE LIABILITY OF ITS VENDORS AND LICENSORS SHALL BE LIMITED TO THE TOTAL VALUE OF THE ACE POS SOLUTIONS LTD’S REMOTE ACCESS TECHNICAL SUPPORT SERVICES FOR ONE MONTH BASED ON YOUR CURRENT ACE POS SOLUTIONS LTD TECHNICAL SUPPORT AGREEMENT. THE MAXIMUM LIABILITY, IRRISPECTIVE OF THE AGREEMENT VALUE SHALL BE $50 CANADIAN DOLLARS. IF YOU HAVE NO CURRENT ACE POS SOLUTIONS LTD PRODUCT SOFTWARE LICENSE AGREEMENT OR ACE POS SOLUTIONS LTD TECHNICAL SUPPORT OR SERVICES AGREEMENT, THE LIABILITY SHALL BE CAPPED AT $50 CANADIAN DOLLARS.

YOU AGREE TO EXCLUSIVELY RUN THIS APPLICATION FOLLOWING A SUPPORT REQUEST RAISED WITH ACE POS SOLUTIONS LTD AND UPON INSTRUCTION FROM ACE POS SOLUTIONS LTD STAFF TO RUN THIS APPLICATION IN ORDER TO GRANT REMOTE ACCESS TO YOUR SYSTEM. YOUR SYSTEM WILL BE ACCESSIBLE REMOTELY ONCE THIS APPLICATION IS RUNNING. YOU AGREE TO EXIT THIS APPLICATION ONCE THE SUPPORT SESSION HAS ENDED AND AGREE NOT TO TAMPER OR REVERSE ENGINEER THIS APPLICATION.

ACE POS SOLUTIONS LTD AND ITS VENDORS AND LICENSORS MAKE NO WARRANTIES OF ANY KIND WITH REGARD TO THE TECHNICAL SUPPORT SERVICES PROVIDED HEREUNDER. ACE POS SOLUTIONS LTD AND ITS VENDORS AND LICENSORS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE TECHNICAL SUPPORT SERVICES INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ACE POS SOLUTIONS LTD OR ITS VENDORS OR LICENSORS BE LIABLE FOR (I) ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR (II) ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE PROVISION OF TECHNICAL SUPPORT SERVICES OR THE SOFTWARE / SYSTEMS USED TO GRANT SUCH SERVICES.

Last modified date: May 24, 2018