Online Reporting Tool Disclaimer

Full Terms & Conditions of Usage

Before you click the Log In button on the log in page of the ACE POS Solutions Online Reporting Tool application (https://acepos-reports.com/OnlineReports/login.php), carefully read the following liability disclaimer.

You have requested access to and the ability to use the ACE POS Solutions Online Reporting Tool application to allow you to display, view and/or download certain available ACE Retail point of sale system Reports via a remote connection to your ACE Retail server computer. In addition, you may be providing the ACE POS Solutions Online Reporting Tool application with access to the database that resides on your ACE Retail server computer. All usage of the ACE POS Solutions Online Reporting Tool application via remote access is done at your sole risk.

By choosing to enter log-in credentials and to click the log in button on on the log in page of the ACE POS Solutions Online Reporting Tool application, you are (1) representing that you have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer above; and (2) consenting on behalf of yourself and/or as an authorized representative of your employer, as applicable, to be bound by this disclaimer; and (3) agreeing to allow the ACE POS Solutions Online Reporting Tool application to remote access to your ACE Retail 3000 server computer to display, view and/or download certain available ACE Retail point of sale system Reports in accordance with the terms of this disclaimer.

COMMUNICATIONS

  • Notice Methods
  • We may provide notices to you in the following ways:
  • By email to the email address specified in your Registration Data;
  • By posting a notice on our Website in an area suitable for notices. It is your responsibility to review our Website for notices;
  • By calling the telephone number specified in your ACE POS Solutions Ltd. Account Data;
  • By posting a notice on ACE POS Solutions Ltd. Social Media accounts; and
  • By sending you an SMS text message.

Content of Notices

Personal contact details that are collected, depending on the jurisdiction, may be used by ACE POS Solutions Ltd. to send you information regarding issues such as system messages, mandatory updates, notices related to privacy or security, etc. (“Administrative Messages”). Depending on the jurisdiction and type of consent provided, ACE POS Solutions Ltd. may call you to verify, confirm, inquire, or inform you about certain information related to your use of the ACE POS Solutions Online Reporting Tool.​

​For other messages and information relating to ACE POS Solutions Ltd., other than Administrative Messages, you will only receive these messages if you expressly opt-in to consent to receive these other types of information from us. In addition, at any point in time after you opt-in, you will have the opportunity to opt-out of receiving such messages.​

​STORAGE AND RETENTION OF YOUR PERSONAL OR BUSINESS INFORMATION

Usage Information

When you use the ACE POS Solutions Online Reporting Tool, we collect metadata to provide additional context about the way the ACE POS Solutions Online Reporting Tool is being used.

​The source of the usage data is the ACE POS Solutions Online Reporting Tool and Google analytics tracking tools.

​THE FOLLOWING INFORMATION WILL BE STORED IN A LOG FILE AUTOMATICALLY WHEN YOU ACCESS THE ACE POS SOLUTIONS ONLINE REPORTING TOOL APPLICATION WEB PAGES: DATE AND TIME OF ACCESS, PUBLIC IP ADDRESS, INFORMATION RELATED TO YOUR ACE RETAIL 3000 SOFTWARE LICENSE (DATABASE NAME, PORT NUMBER, SQL INSTANCE NAME, VERSION NUMBER, LICENSE REGISTRATION CODE, LICENSE SERIAL NUMBER, LICENSE SUPPORT VALIDITY). THIS DATA IS SAVED FOR SECURITY PURPOSES AND TO ALLOW US TO CONTINUALLY IMPROVE OUR PRODUCTS AND SERVICES. WE TAKE THE PROTECTION OF ANY DATA COLLECTED EXTREMELY SERIOUSLY AND ABIDE BY DATA PROTECTION LEGISLATION. THE DATA COLLECTED WHEN YOU ARE VISITING AND USING THE ACE POS SOLUTIONS LTD. ONLINE REPORTING TOOL APPLICATION WEB PAGES WILL ONLY BE USED FOR INTERNAL STATISTICAL PURPOSES. DIFFERENT RULES APPLY TO USERS AND REGISTRANTS OF ANY INTEGRATED THIRD-PARTY TOOLS.

​The legal basis for this processing is our legitimate interests cf. GDPR art. 6 (1) f, namely using this data for the purpose of ensuring the proper administration and legitimate use of the ACE Retail 3000 Software License, analyzing the use of the ACE POS Solutions Online Reporting Tool, monitoring and improving the ACE POS Solutions Online Reporting Tool, improving the user experience, preventing abuse, and assisting users with support inquiries.

​Storage and Retention of your Personal Data or Business Information

The ACE POS Solutions Online Reporting Tool web site retains Personal Data or Business Information for only as long as required to fulfill the identified purposes for which it was collected or as required by law. The ACE POS Solutions Online Reporting Tool itself merely passes data and does not collect any Personal Data or Information from User databases. When you use the ACE POS Solutions Online Reporting Tool web site, archived Personal or Business Information that is collected will not ordinarily be erased unless and until your web browser cache is cleared, and even then we may retain some or all of your Personal Data or Business Information as required for us to fulfill the terms of our licensing agreements. ACE POS Solutions Ltd. may be allowed to retain and process Personal Data collected from the ACE POS Solutions Online Reporting Tool web site for a longer period whenever you, the User, has given consent to such processing, as long as such consent is not withdrawn.

Furthermore, ACE POS Solutions Ltd. may be obliged to retain and process Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. This ACE POS Solutions Online Reporting Tool requires by default the purchase of an ACE POS Solutions Ltd. Support Agreement and acceptance of the terms of this Agreement prior to usage, as such, any Personal Data collected or processed is done so on the lawful bases of Explicit Consent and to fulfill the terms of a Contract with ACE POS Solutions Ltd. As such, any individuals whose Personal Data is processed by ACE POS Solutions Ltd. have the Right to Object and to withdraw Consent at any time but they do not have the Right to Erasure or the Right to Portability.

​Your Personal Data or Business information collected from the ACE POS Solutions Online Reporting Tool web site may be stored in any ACE POS Solutions Ltd. on-site or third-party servers in encrypted form, and anytime it is transmitted, it is transmitted in encrypted form. For both data storage and transmission, generally accepted industry standards for encryption are used. For information about what type of information is collected by ACE POS Solutions Ltd. and what third-party processors are used, please see our Privacy Policy.

​Personal Information Stored Outside Canada

You acknowledge and understand that ACE POS Solutions Ltd., through the use of third-party service providers, may store and process your Personal Data or Business Information outside of Canada. In any event, whatever Personal Data or Business Information is stored outside Canada, it is stored in encrypted form.

​PROTECTING YOUR PERSONAL OR BUSINESS INFORMATION

ACE POS Solutions Ltd. strives to protect your Personal Data or Business Information. We use commercially reasonable administrative, technical, and physical measures to safeguard your Personal Data or Business Information in our possession against loss, theft and unauthorized use, disclosure or modification. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. For data transmission security, we use standard encryption protocols (SSL/HTTPS) for transmission of information or pseudonymisation. The processes protect your information by scrambling it before it is sent. When Personal Data or Business Information are stored, it is stored in our systems in encrypted form. Our hosting service providers for our database and application as well as our encryption key management service are renowned and reputable third-party hosting service providers whose privacy, security, transparency and industry-specific standards are best-in-class. Our systems and databases are backed up regularly to help protect your Personal Data or Business Information in case of an uncontrollable catastrophe.

Unfortunately, no data transmission over the mobile applications and the internet and no storage of data, even in an encrypted form, can be guaranteed to be 100% secure. Therefore, while we strive to make all reasonable efforts to use commercially acceptable means to protect your Personal Data or Business Information, we cannot warrant the security of any information you transmit to us, and you acknowledge that there is always some risk when transmitting information while using our or any other third-party software.

​You acknowledge that ACE POS Solutions Ltd. is not responsible for any breach of security or for any actions arising from the use of the ACE POS Solutions Online Reporting Tool.

​TERMINATION

You or ACE POS Solutions Ltd. may terminate these Terms and your use of the ACE POS Solutions Reporting Tool at anytime. Termination occurs when you either stop using the ACE POS Solutions Reporting Tool or ACE POS Solutions Ltd. notifies you of such Termination. All Terms will survive termination.

​INDEMNIFICATION

You agree to defend, indemnify, and to hold harmless ACE POS Solutions Ltd., its respective agents, employees, shareholders, officers, directors, contractors, legal advisors (“Representatives”), parent companies, affiliates, subsidiaries, and each of its Representatives, from any and all liabilities, penalties, claims, causes of action, and demands brought by third parties (including the costs, expenses and legal fees on account thereof) arising, resulting from or relating to:

  • Your access, use or inability to use the ACE POS Solutions Online Reporting Tool;
  • An allegation that you violated any of these Terms.​

​Your agreement to defend, to indemnify, and to hold ACE POS Solutions Ltd. harmless applies whether a claim against ACE POS Solutions Ltd. arises out of contract or tort (including strict liability), and regardless of the form of action, including but not limited to your violation of any third party right, a claim that the ACE POS Solutions Online Reporting Tool caused damage to you or any third party and your use and access of ACE POS Solutions Online Reporting Tool.​

​If you do not agree to all of the terms and conditions of this disclaimer, or do not represent the foregoing, you should not click the Log In button on the log in page of the ACE POS Solutions Online Reporting Tool application.

​ACE POS SOLUTIONS ONLINE REPORTING TOOL APPLICATION IS PROVIDED ON THE FOLLOWING TERMS AND CONDITIONS:

​YOU AGREE TO EXCLUSIVELY RUN THE ACE POS SOLUTIONS ONLINE REPORTING TOOL APPLICATION TO REMOTE ACCESS YOUR ACE RETAIL POINT OF SALE SYSTEM REPORTS BY GRANTING REMOTE ACCESS TO YOUR ACE RETAIL SERVER COMPUTER DATABASE. YOUR ACE RETAIL POINT OF SALE SYSTEM WILL BE ACCESSIBLE REMOTELY ONCE THIS APPLICATION IS RUNNING. YOU AGREE TO EXIT THIS APPLICATION ONCE THE SUPPORT SESSION HAS ENDED AND AGREE NOT TO TAMPER OR REVERSE ENGINEER THIS APPLICATION.

​THE ACE POS SOLUTIONS ONLINE REPORTING TOOL APPLICATION IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE ACE POS SOLUTIONS ONLINE REPORTING TOOL APPLICATION OR THE USE OF OR OTHER DEALINGS WITH THE APPLICATION.

Last modified date: May 24, 2018